Inferior technology offends me. With so much talent and so many miraculous tools widely available, for a company to dare to try to trick people into buying crap… I get angry just typing the words. I work in health care, so I get more than my share of forced time with inferior technology. If you’ve never used current electronic medical record technology, you simply can’t appreciate just how clumsy, how poorly arranged, how clearly obsolete it is. It’s the closest thing to time travel I’ve ever experienced. I use lots of programs and apps all the time: PC, Apple, Android, desktop, mobile. Overall, EMR programs are ten years behind the rest, and I’m being too generous. The only reason they sell at all is that most users have no say in the matter, and most buyers never have to use them. It’s a recipe for crap, and much crap has come of it.
They may even actually cause clinical harm: see Electronic Health Records Harms the Doctor-Patient Relationship:
EMR advocates tend to frame the issue as progress: you’re either for it or against it. It’s a very simplistic and ineffective way to look at technology. I’m not against cars: I love them. Crappy cars – my last Ford disaster, for example – not so much. Quality matters.
And then there’s Bluetooth. Unlike EMRs, this technology can’t rely on forced users. I remember when Bluetooth was going to be a miracle, a new age for humanity. It was going to take over the world, change everything, become universal, tomorrow at the very latest! Or the day after that, perhaps. That was many years ago now. Instead, it became the Segway of electronics: it never took off. Segways worked fine, but they filled a need not so many people felt they had, in away they found goofy-looking. It happens. Bluetooth, though, earned it’s consumer rejection. We have some Bluetooth headphones at work, and it’s taught me why Bluetooth failed. It’s horribly unreliable: two devices often can’t even realize the other one exists at a range of a centimeter after countless attempts by lots of tech-savvy people, and the connection gets lost, over and over. So much time wasted! It’s wireless technology that makes people beg for cords: not good. I’m just glad I found this put without spending any money.
What’s your experience with Bluetooth? With electronic medical records? Let’s chat.