Has anyone out there heard of a program like this one? It sounds great: a “Safety Cafe”, which provides a safe place for health professionals to trade experiences and gather support. Projects like the Nurse Advocacy Association are trying to build such a venue online. Do you know of any others? Would you particiapate? If not, why?
Safety is a very important theme in the healthcare branch. Safety is important for patients/clients, but also for employees. Today, I am at a safety café* –which is freely translated from the Dutch word-. A safety café is organized with the purpose to talk about personal experiences in an informal setting.
Healthcare professionals share their knowledge, experiences and talk about how they can improve the safety within their organization. Rules, protocols and guidelines are important, but a personal story of a colleague is far more powerful. Some recognize the situation, some are motivated to change their behavior and sometimes it helps by overcoming an unpleasant experience.
I am standing at a bar table together with three healthcare professionals, we listen carefully to their colleague who talks about the experience that sometimes keeps him awake at night. He is nervous, understandable, it is hard to talk about a situation where you…
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